Secu6: Crisis Communication of IT Security Incidents
An IT security incident is a crisis in which the classical protection objectives of information security are threatened. The reputational damage that a successful hacker attack can cause to affected companies and organizations can be accordingly high. With a successful crisis communication, a reputational loss can be prevented and the trust given by customers and employees maintained. In the workshop, the success factors of a successful crisis communication will be discussed and templates for press releases and stakeholder as well as employee communication developed.
Topics
Definitions
- Crisis
- Cyber crisis
- Crisis communication
Crisis unit work
- Crisis communication as part of crisis management
- Crisis unit, crisis room
- Crisis log
Success factors
- Time
- Strategy
- Key messages
- Target groups
- Channels
Text workshop and best practices
- Public relations
- Stakeholder communication
- Employee communication
Procedure
The training “Crisis communication of IT security incidents” is carried out via the video conferencing system Zoom. The participants receive a link in advance and can participate in the training using a current browser. Alternatively, access is possible via the Zoom client on the computer or the smart device. A dial-in by telephone is possible as well, also as an addition in order to process the audio connection separately. After completion of the workshop, the participants receive the slides with the worked out content.
Duration
Four hours
Dates
05.02.2025 / 07.05.2025 / 05.11.2025 (online)
Price
€ 399,00
DO NOT HESITATE TO GET IN TOUCH +49 (0)7071 - 40 78 56-0 or anfrage@syss.de | OUTSIDE REGULAR OFFICE Hours CALL +49 (0)7071 - 40 78 56-99
As a framework contract customer please dial the provided on-call service number
DO NOT HESITATE TO GET IN TOUCH +49 (0)7071 - 40 78 56-0 or anfrage@syss.de
OUTSIDE REGULAR OFFICE Hours CALL +49 (0)7071 - 40 78 56-99
As a framework contract customer please dial the provided on-call service number
GET IN TOUCH
+49 (0)7071 - 40 78 56-0 or anfrage@syss.de
OUTSIDE REGULAR OFFICE Hours
+49 (0)7071 - 40 78 56-99
As a framework contract customer please dial the provided on-call service number
